Shipping Policy

Effective Date: February 13, 2025

At MultiCategory Electro, we strive to deliver your orders quickly and efficiently. Please read our shipping policy to understand the available options, estimated delivery times, and other important details.

1. Shipping Destinations

We currently ship to:

• United States
• United Kingdom
• Australia
• Canada
• Select international destinations (availability may vary)

2. Processing Time

• Orders are typically processed within 1-3 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.
• Processing times may be extended during high-demand periods or due to unforeseen circumstances.

3. Estimated Delivery Times

Note: Delivery times may vary due to customs clearance, local postal delays, or extreme weather conditions.

4. Shipping Fees

• Standard Shipping: Calculated at checkout based on destination and package weight.
• Express Shipping: Available for an additional cost.
• Free Shipping: We offer free standard shipping on orders above $100 USD (selected regions only).

5. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.
• You can track your order using the link provided or on our website under Order Tracking.

6. Customs, Duties & Taxes

• International orders may be subject to customs fees, import duties, or local taxes, which are the responsibility of the customer.
• Customs policies vary by country; please check with your local authorities for details.

7. Delayed or Lost Shipments

• If your order is delayed beyond the estimated delivery time, please contact our support team at customer@multicategorieselectro.shop.
• If your package is lost during transit, we will work with the courier to resolve the issue. Refunds or replacements will be offered if deemed necessary.

8. Incorrect Address Policy

• Customers are responsible for providing the correct shipping address at checkout.
• If an incorrect address is provided and the package is returned to us, reshipping fees may apply.

9. Damaged or Missing Items

• If you receive a damaged package or missing items, contact us within 48 hours of delivery with photos of the package and contents.
• We will arrange for a replacement or refund based on the situation.

10. Changes to This Policy

We reserve the right to update this policy as needed. Any changes will be posted on this page with the latest effective date.

11. Contact Us

For shipping inquiries, reach out to us at:

Email: customer@multicategorieselectro.shop
Website: www.multicategorieselectro.shop

MultiCategory Electro USA
14803 E 171st St S
Bixby, Oklahoma 74008
Ph. (918) 366-6902

Thank you for shopping with MultiCategory Electro! 🚀